Privacy Policy and POPIA Manual for Checkmate Pty (Ltd)

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1. Privacy Policy

Checkmate Pty (Ltd) (‘we’, ‘our’, or ‘us’) is committed to protecting the privacy and confidentiality of personal information in accordance with the Protection of Personal Information Act (POPIA).

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our websites and web applications.

1.1 What Information We Collect

– Full names
– Contact details
– Employee or user IDs
– Booking or transactional data
– Vehicle registration, make and model

1.2 How We Use Your Information

– To provide a carwash booking service
– To manage bookings or user accounts
– For consented communication purposes related to the above services

1.3 Sharing of Personal Information

We do not sell or lease your personal information to third parties. Information may be shared with service providers or partners who support our operations, provided they are also POPIA-compliant.

1.4 Security of Personal Information

We implement appropriate technical and organizational measures to safeguard your information. This includes encryption, secure hosting, and access control.

1.5 Your Rights

Under POPIA, you have the right to access, correct, or delete your personal information. To exercise your rights, contact our Information Officer.

1.6 Contact Details

Information Officer: Philippe Lapere
Email: philippe@checkmate.co.za
Phone: (+27)72 211 6970
Physical Address: 104 Amsterdamhoek Rd, Bluewater Bay, Port Elizabeth, 6210

2. POPIA Manual

This manual is published in terms of section 51 of the Promotion of Access to Information Act (PAIA) as amended by POPIA.

2.1 Company Details

Company Name: Checkmate Pty (Ltd)
Registration Number: 2015/285669/07
Information Officer: Philippe Lapere
Designated Deputy Information Officer (if any): Eugene Botha

2.2 Purpose of Processing Personal Information

The company processes personal information for the following purposes:
– Client and user management
– Service delivery
– Legal and regulatory compliance

2.3 Data Subjects Categories

– Clients and customers
– Employees and contractors

2.4 Categories of Information Processed

– Contact information
– Booking data
– Communication records

2.5 Recipients of Personal Information

– Internal employees
– Service providers

2.6 Information Security Measures

We maintain data protection through:
– Firewalls
– SSL encryption
– Restricted access protocols
– Regular backups

2.7 Procedures to Access Information

To request access to personal information or lodge a complaint, please submit a written request to the Information Officer using the contact details listed above.